Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2024
Information We Collect
Personal Information
When you use Hetki, we may collect the following personal information:
- Email address (for account creation and communication)
- Name (optional, for personalization)
- Profile preferences and settings
- Meditation session data (duration, frequency, preferences)
Usage Information
We automatically collect certain information about how you use our app:
- App usage patterns and features accessed
- Device information (type, operating system, app version)
- Session logs and crash reports
- Analytics data to improve our service
How We Use Your Information
We use the information we collect to:
- Provide and maintain our meditation services
- Personalize your meditation experience
- Send you important updates and notifications
- Improve our app and develop new features
- Provide customer support
- Ensure the security and integrity of our service
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our app (analytics, hosting, customer support)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure data centers and infrastructure
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we have about you
- Correction: Update or correct your personal information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: team@hetki.xyz
Questions about your privacy?
We're here to help. If you have any questions about how we handle your data, don't hesitate to reach out.
Contact Privacy Team